Author: BW

  • Procurement Pitfalls: How to Write a Payment RFP That Doesn’t Set You Back 5 Years

    Procurement Pitfalls: How to Write a Payment RFP That Doesn’t Set You Back 5 Years

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    BW
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    In the world of public transit and government procurement, few things can stall progress faster than a poorly written Request for Proposal (RFP). This is especially true when procuring something as critical—and fast-evolving—as a payment system. With the pace of innovation in fare collection and account-based ticketing (ABT), agencies can’t afford to issue outdated, inflexible,…

  • Account-Based Ticketing (ABT): A Paradigm Shift for Urban Mobility

    Account-Based Ticketing (ABT): A Paradigm Shift for Urban Mobility

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    BW
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    In an era dominated by convenience, flexibility, and digital-first expectations, public transportation systems across the United States are under increasing pressure to modernize. One of the most transformative innovations driving this change is Account-Based Ticketing (ABT). Unlike traditional fare systems that rely on physical tickets or cards to store value, ABT decouples fare media from…

  • Open-Loop vs. Closed-Loop Transit Systems: A Strategic Guide

    Open-Loop vs. Closed-Loop Transit Systems: A Strategic Guide

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    BW
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    As urban populations grow and mobility demands evolve, city planners, transit agencies, and project management offices (PMOs) face a critical decision in modernizing public transportation systems: Should you implement an open-loop or closed-loop fare payment system? This choice is not merely technical but a strategic one that impacts ridership experience, operational efficiency, equity, and long-term…